At XPaw, we're committed to getting your order to you as quickly and reliably as possible.
All orders are processed within 1–3 business days. Orders placed on weekends or bank holidays will be processed on the next working day.
UK orders typically arrive within 5–11business days from the date of dispatch. You will receive a confirmation email with your tracking number once your order has been dispatched.
We ship to selected EU countries and international destinations. Delivery times for EU orders are typically 7–14 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Once your order has been dispatched, you can track it using the tracking number provided in your dispatch confirmation email. Visit our Track My Order page for more details.
While we always aim to meet the above delivery estimates, delays can occasionally occur due to high demand, weather conditions, or customs processing. If your order has not arrived within the estimated timeframe, please contact us at xpawstore@gmail.com and we'll be happy to help.
If you have any questions about your delivery, please visit our Contact Us page. We aim to respond within 24 hours.
