FAQ

Frequently Asked Questions

How long does delivery take?

UK orders typically arrive within 5–10 business days. Delivery times may vary depending on your location.

How do I track my order?

Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your order on our Track My Order page.

How do I return an item?

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be unused and in their original packaging.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment methods available at checkout.

Where is my order?

You can track your order using the tracking number sent to your email. Visit our Track My Order page for more details.

Do you ship outside the UK?

Currently we primarily serve the UK market. Please contact us for international shipping enquiries.

How do I contact you?

You can reach us via our contact page or by emailing our support team. We aim to respond within 24 hours.