Get in Touch

We'd love to hear from you! Whether you have a question about one of our products, need help with an order, or just want to say hello — we're here to help.

📧 Email Us

The quickest way to reach us is by email. We aim to respond to all enquiries within 24 hours, 7 days a week.

xpawstore@gmail.com

📦 Order Enquiries

If you have a question about an existing order, please include your order number in your message so we can help you as quickly as possible.

⏰ Response Times

We respond 7 days a week and aim to get back to you within 24 hours. During busy periods such as product launches or high order volumes, responses may occasionally take up to 48 hours. We appreciate your patience and will always get back to you as soon as possible.

Thank you for shopping with XPaw. 🐾